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Swatch Group US Customer Service - OMEGA/LONGINES/RADO/TISSOT/CERTINA/MIDO/HAMILTON/BALMAIN

Swatch Group US Customer Service - OMEGA/LONGINES/RADO/TISSOT/CERTINA/MIDO/HAMILTON/BALMAIN

1200 5th Ave Suite 1414, Seattle, WA 98101, USA

★ 4.4 / 5 11 reviews
appointment-requiredcertified-watchmakerluxury-watchesomega-specialistswiss-watch-specialist

Hours

friday8:00 AM – 4:00 PM
monday8:00 AM – 4:00 PM
saturdayClosed
sundayClosed
thursday8:00 AM – 4:00 PM
tuesday8:00 AM – 4:00 PM
wednesday8:00 AM – 4:00 PM

Contact & Details

(877) 839-5224
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Location

What People Are Saying

Very dissatisfied with my experience with swatch
Amazing service from an incredibly skilled team
This team are awesome

About Swatch Group US Customer Service - OMEGA/LONGINES/RADO/TISSOT/CERTINA/MIDO/HAMILTON/BALMAIN

Swatch Group US Customer Service in Seattle is the official service center for premium Swiss watch brands including Omega, Longines, Rado, Tissot, Certina, Mido, Hamilton, and Balmain. Operating weekdays from 8 AM to 4 PM at their downtown location, they handle factory-authorized repairs and maintenance for these luxury timepieces. Reviews highlight the team’s skilled craftsmanship and dedication to customer care, though experiences vary. This is the place to bring your Swiss watch for professional, brand-backed service rather than a local independent shop—expect the reliability that comes with official manufacturer support.

Frequently Asked Questions

What brands does Swatch Group US Customer Service repair in Seattle?
They are the official service center for Omega, Longines, Rado, Tissot, Certina, Mido, Hamilton, and Balmain watches. If you own one of these Swiss brands, this is the factory-authorized place to go.
What are the hours for the Seattle location?
Swatch Group US Customer Service in Seattle is open Monday through Friday, 8 AM to 4 PM. They're closed weekends, so plan your visit during the week.
Do I need an appointment, or can I walk in?
Contact them ahead of time through their website (sguscustomerservice.com) or call to confirm whether appointments are required or walk-ins are accepted for your specific service.
Is this an official Swatch Group repair center?
Yes—this is the official Swatch Group US Customer Service center, meaning your watch receives factory-authorized repairs backed by the manufacturer.
How long do repairs typically take?
Turnaround time depends on the repair needed. Contact them directly at their downtown Seattle office or visit sguscustomerservice.com for an estimate on your watch.

Watch Care & Repair Kit

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