Watch and Pen LLC

About Watch and Pen LLC

Located in Richmond, Watch and Pen LLC is a go-to spot for watch repairs, particularly for enthusiasts looking for quality service. Customers rave about the expertise of Dennis, who handles everything from battery replacements to more complex repairs, such as movement restoration on brands like Fortis and others. Many have found that the prices here are significantly more affordable than major retailers, with one customer sharing that a $740 manufacturer estimate turned into just a $25 battery replacement—an incredible example of honesty in service.

While the team is known for their friendliness and professionalism, some patrons have experienced lengthy turnaround times. One reviewer mentioned a frustrating delay, initially quoted 6-8 weeks, which extended to four months without resolution. This kind of inconsistency can be a concern if you need immediate service, so it’s worth considering the timeline when planning your repairs.

Despite these drawbacks, the personalized approach to watch repair shines through in most reviews. Many visitors feel welcome and appreciate the opportunity to observe the repair process up close. Whether you’re a watch nerd or just need a reliable battery replacement, Watch and Pen offers a blend of education and craftsmanship that resonates with the Richmond community.