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Dakota Watch Company

Dakota Watch Company

11500 Midlothian Tpke, Richmond, VA 23235, USA

★ 3.4 / 5 35 reviews
battery-replacementindependent-shopwalk-ins-welcome

Hours

friday11:00 AM – 8:00 PM
monday11:00 AM – 7:00 PM
saturday11:00 AM – 8:00 PM
sunday12:00 – 6:00 PM
thursday11:00 AM – 7:00 PM
tuesday11:00 AM – 7:00 PM
wednesday11:00 AM – 7:00 PM

Contact & Details

(804) 379-5734
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Location

What People Are Saying

If you have a nice watch and need a battery, do yourself a favor and don't take it to Dakota Watch Co
We went on a Friday and waited close to 2 hours for battery replacements on 5 watches when the worker said that we’d be “in and out”

About Dakota Watch Company

Dakota Watch Company in Richmond offers watch battery replacement and repair services. Located on Midlothian Turnpike, they’re open late weekdays (until 7 PM, 8 PM on Friday) and weekend hours through Sunday. However, be aware that wait times can be substantial—reviewers report 2-hour delays even for straightforward battery replacements, so manage expectations if you’re looking for quick turnaround. The shop has a 3.4-star rating across 35 reviews, with some customers expressing concern about service quality on nicer watches. If you’re considering bringing in a valued timepiece, it may be worth calling ahead to understand their current capacity and process before dropping it off.

This summary and the questions below were written by software from the shop's public reviews and business details. We have not visited this shop. How listings work · Report a problem

Frequently Asked Questions

Can I get a battery replaced at Dakota Watch Company in Richmond?
Yes, battery replacement is available. However, reviewers note that wait times can exceed 2 hours even for battery work, so plan accordingly or call ahead to check current availability.
Should I take my nice watch to Dakota Watch Company?
That's a decision worth thinking through—one reviewer specifically cautioned against bringing valuable watches there. Before visiting, consider asking about their experience with higher-end pieces and what warranty or guarantee they offer.
What are the hours at Dakota Watch Company?
They're open Monday–Thursday 11 AM–7 PM, Friday–Saturday 11 AM–8 PM, and Sunday 12–6 PM. Extended Friday and Saturday hours make weekend visits an option, but arrive early to avoid long waits.
Do I need an appointment at Dakota Watch Company?
Walk-ins are accepted, but given the reported wait times, calling ahead at their website or phone number to check capacity is a smart move before arriving.

Watch Care & Repair Kit

Handle the easy fixes yourself. As an Amazon Associate, we earn from qualifying purchases.

Watch Batteries Assorted button cells for the most common movements. Shop on Amazon → Repair Tool Kit Case opener, screwdrivers, and pins in one set. Shop on Amazon → Spring Bar Tool Swap straps and bracelets without scratching the lugs. Shop on Amazon → Replacement Straps Leather, silicone, and metal in standard sizes. Shop on Amazon → Case Back Opener Get into screw-down and snap backs cleanly. Shop on Amazon → Watch Box Store and protect a growing collection. Shop on Amazon →

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