Dakota Watch Company
11500 Midlothian Tpke, Richmond, VA 23235, USA
Contact & Details
Location
What People Are Saying
About Dakota Watch Company
Located in Richmond’s Chesterfield Town Center, Dakota Watch Company offers a mix of fast service and a long-standing presence, having been in the mall for over 30 years. Customers like Tawanda have earned a reputation for excellent customer service, especially when it comes to battery replacements. Many have praised the quick turnaround, such as a satisfied customer who had their Movado battery replaced in no time.
However, not every experience has been positive. Some reviews reveal frustrations with battery replacements that turned into long waits and service issues, such as a Seiko Chronograph that came back in worse shape. A customer reported waiting over three months for repairs, only to discover that their watch was deemed “not repairable” due to issues that arose during the battery service.
Pricing can be a concern; while some find the service satisfactory for minor fixes and quick replacements, others noted the lack of accountability when issues arise, suggesting caution for high-end repairs. Overall, Dakota Watch Company has its strengths in routine battery changes and friendly service, but be prepared for potential complications if you’re entrusting them with a valuable watch.
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