Baker's Fine Jewelry & Gifts

About Baker's Fine Jewelry & Gifts

Baker’s Fine Jewelry & Gifts in Norfolk offers a mixed bag of experiences for watch and jewelry repair, as reflected in customer reviews. While some praise the knowledgeable staff for their friendly service, others have reported rudeness and unprofessionalism. One customer had a frustrating encounter when seeking assistance with an engagement ring, citing sarcasm from the staff, which could deter potential clients.

On a more positive note, many customers commend the shop for quality repairs, such as resizing rings in a commendable 10 days and restoring the appearance of engagement rings, all at reasonable prices—like a $58 repair for a peeling wedding band. This capability, paired with their experience in handling fine brands, seems to cement their reputation for capable workmanship, even leading some to travel from Richmond just for their services.

However, potential clients should be cautious about communication, as promises of lengthy turnaround times and dismissive attitudes have been reported. While they do handle various tasks, including battery replacements and movement repairs, it may be wise to weigh all options in the Norfolk area before deciding on Baker’s for your watch repair needs.