KAY Jewelers

KAY Jewelers

12300 Jefferson Ave Suite 806, Newport News, VA 23602, USA

★ 5 / 5 422 reviews
band-resizingcard-acceptedjewelry-storewalk-ins-welcome

Hours

friday11:00 AM – 8:00 PM
monday11:00 AM – 8:00 PM
saturday11:00 AM – 8:00 PM
sunday12:00 – 6:00 PM
thursday11:00 AM – 8:00 PM
tuesday11:00 AM – 8:00 PM
wednesday11:00 AM – 8:00 PM

Location

What People Are Saying

I stopped by Kay’s Jewelry to have my watch band adjusted and had a really good experience
I stopped by Kay’s Jewelry to have my wedding rings cleaned and had such a great experience
I had an outstanding experience at Kay Jewelers before the holidays, all thanks to Gili

About KAY Jewelers

KAY Jewelers in Newport News handles watch band adjustments and general jewelry services with consistently positive feedback from customers. Located at Jefferson Ave, they’re open extended hours seven days a week (11 AM–8 PM weekdays and Saturday, 12–6 PM Sunday), making it convenient for quick stops. While reviews highlight their cleaning and band-adjustment work, specifics on watch repair depth—battery replacement, crystal work, or movement service—aren’t detailed in available feedback. Their 5.0-star rating across 422 reviews suggests reliable, friendly service. For specialized watch repairs beyond basic adjustments, it’s worth calling ahead to confirm what they offer.

Frequently Asked Questions

Does KAY Jewelers in Newport News do watch repairs?
KAY Jewelers handles watch band adjustments and cleaning. For a full list of repair services—such as battery replacement or crystal replacement—contact them directly at the Jefferson Ave location or check their website.
Can I get my watch band resized while I wait?
Yes, KAY Jewelers in Newport News has adjusted watch bands for customers. Turnaround and availability may vary, so calling ahead is a good idea.
What are KAY Jewelers' hours in Newport News?
They're open Monday–Saturday 11 AM–8 PM and Sunday 12–6 PM at their Jefferson Ave location, so plenty of flexibility for a quick visit.
Do I need an appointment for watch service at KAY Jewelers?
Reviews mention walk-in service for band adjustments and cleaning. For more involved repairs, it's best to call ahead and confirm availability.
What's the experience like at this location?
KAY Jewelers in Newport News has a 5.0-star rating with customers consistently mentioning friendly, attentive staff and smooth service on jewelry and watch adjustments.