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KAY Jewelers

KAY Jewelers

1401 Greenbrier Pkwy #2264, Chesapeake, VA 23320, USA

★ 5 / 5 1115 reviews
battery-replacementcard-acceptedjewelry-storewalk-ins-welcome

Hours

friday11:00 AM – 8:00 PM
monday11:00 AM – 7:00 PM
saturday11:00 AM – 8:00 PM
sunday12:00 – 6:00 PM
thursday11:00 AM – 7:00 PM
tuesday11:00 AM – 7:00 PM
wednesday11:00 AM – 7:00 PM

Contact & Details

(757) 424-1230
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Location

What People Are Saying

Gerald and Maggie were absolutely wonderful to work with
Keisha was absolutely wonderful to work with
Jay Jay Mayo at the greenbriar location is so professional and friendly

About KAY Jewelers

KAY Jewelers in Chesapeake handles watch repair and battery replacement alongside their jewelry services. Located at Greenbrier Parkway, they’re open most days from 11 AM to 7 PM (8 PM Friday and Saturday, noon–6 PM Sunday), making it convenient for quick visits. Reviews consistently highlight staff like Gerald, Maggie, Keisha, and Jay Jay Mayo for professionalism and friendliness—a good sign when you’re trusting someone with your timepiece. While KAY is primarily a jewelry retailer, they offer basic watch services typical of mall and shopping center locations. For specialized work on luxury brands or vintage pieces, it’s worth calling ahead to confirm availability.

Frequently Asked Questions

Does KAY Jewelers in Chesapeake do watch battery replacements?
Yes, KAY Jewelers offers battery replacement as part of their watch repair services. Stop by the Greenbrier Parkway location during business hours—most days they're open 11 AM to 7 PM.
What are the hours at KAY Jewelers on Greenbrier Parkway?
Monday through Thursday they're open 11 AM–7 PM, Friday and Saturday 11 AM–8 PM, and Sunday noon–6 PM. It's a good spot for a quick weekday visit or weekend errand.
Are walk-ins welcome at KAY Jewelers Chesapeake for watch repairs?
KAY Jewelers typically welcomes walk-ins for services like battery replacement. For more involved repairs, calling ahead is a good idea to check availability and turnaround time.
Do I need an appointment for a watch repair at KAY?
KAY generally accepts walk-ins, especially for routine work like battery changes. For complex repairs, it's wise to contact them first to ensure they can help and discuss timeline.
What can I expect from KAY Jewelers' customer service?
Customers consistently praise the Chesapeake team—staff like Gerald, Maggie, Keisha, and Jay Jay Mayo are known for being professional and friendly, making the experience straightforward and welcoming.

Watch Care & Repair Kit

Handle the easy fixes yourself. As an Amazon Associate, we earn from qualifying purchases.

Watch Batteries Assorted button cells for the most common movements. Shop on Amazon → Repair Tool Kit Case opener, screwdrivers, and pins in one set. Shop on Amazon → Spring Bar Tool Swap straps and bracelets without scratching the lugs. Shop on Amazon → Replacement Straps Leather, silicone, and metal in standard sizes. Shop on Amazon → Case Back Opener Get into screw-down and snap backs cleanly. Shop on Amazon → Watch Box Store and protect a growing collection. Shop on Amazon →

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