KAY Jewelers

KAY Jewelers

4200 Portsmouth Blvd Ste. 534A, Chesapeake, VA 23321, USA

★ 5 / 5 314 reviews
battery-replacementcard-acceptedjewelry-storewalk-ins-welcome

Hours

friday11:00 AM – 7:00 PM
monday11:00 AM – 7:00 PM
saturday11:00 AM – 7:00 PM
sunday12:00 – 6:00 PM
thursday11:00 AM – 7:00 PM
tuesday11:00 AM – 7:00 PM
wednesday11:00 AM – 7:00 PM

Location

What People Are Saying

Came in and was helped the whole time with everything I asked for
I cannot recommend Debra Stanavech highly enough

About KAY Jewelers

KAY Jewelers in Chesapeake handles watch repairs and battery replacements as part of their full-service jewelry offerings. With a 5.0-star rating across 314 reviews, customers consistently praise the attentive, knowledgeable staff—particularly Debra Stanavech, who’s earned high marks for taking time to address every question. While KAY is primarily known as a jewelry retailer, their repair services are a solid option if you’re already in the area or prefer working with an established chain. Hours run 11 AM–7 PM weekdays and Saturdays, noon–6 PM Sundays, making it convenient for drop-offs and pickups. For detailed information on specific repair turnaround times, pricing, or the full scope of services beyond battery replacement, contact the Chesapeake location directly.

Frequently Asked Questions

Can I get a battery replaced at KAY Jewelers in Chesapeake?
Yes, KAY Jewelers offers watch battery replacement. For pricing and whether it's done while you wait, call the Chesapeake store at the Portsmouth Boulevard location to confirm current turnaround times.
Are walk-ins welcome, or do I need an appointment?
KAY Jewelers typically welcomes walk-ins during store hours (11 AM–7 PM Mon–Sat, noon–6 PM Sun). If you have a complex repair, calling ahead is a good idea to ensure someone can help right away.
What other watch repairs does KAY offer beyond battery replacement?
KAY Jewelers handles watch repairs as part of their jewelry services, but specifics on crystal replacement, band resizing, or movement work aren't listed. Contact them directly to discuss your repair needs.
Do they work on luxury watches like Rolex or Omega?
KAY is a mainstream jewelry retailer and may have limitations on luxury or vintage timepieces. For high-end brands, it's best to call and ask whether they have the expertise and parts in stock.
Is there a warranty on watch repairs?
Warranty details aren't specified in their listing. Ask about repair guarantees when you drop off your watch or call ahead to clarify their policy.