Fred Meyer Jewelers

1550 E 3500 N, Lehi, UT 84043, USA

Contact & Details

Location

What People Are Saying

Eduardo was amazing. I've never had a bad customer service experience there but Eduardo was specifically exceptional

About Fred Meyer Jewelers

Located in Lehi, UT, this Fred Meyer Jewelers location has been a mixed bag for watch and jewelry repair, with reviews revealing some significant frustrations. Customers have reported issues with transparency in pricing, with one individual citing a dramatic increase from an initial quote of $114 to $480 for a ring resizing. Additionally, instances of misleading practices seem to occur frequently, leaving some clients feeling manipulated rather than valued.

On the other hand, there are positive notes, particularly around customer service from staff like Eduardo, who has garnered praise for his professionalism and empathetic approach. However, even with good service, the quality of repair work has come into question, as evidenced by a customer whose Omega watch’s crown fell off shortly after pickup, leading to disputes over warranty coverage. This inconsistency may deter those looking for reliable, long-term service.

With services offered that include battery replacements, movement repairs, and even resizing for luxury brands like Omega and Rolex, potential customers should tread carefully. The combination of delayed service times and varying quality can make for an unpredictable experience, so be prepared to advocate for yourself if you decide to visit this location.

Is this your business?

Claim this listing to update your info, add photos, post deals, and connect with customers.

Claim This Listing