Dalley Jewelry and Gifts
59 W Main St, American Fork, UT 84003, USA
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What People Are Saying
About Dalley Jewelry and Gifts
If you’re in American Fork and need watch repairs, Dalley Jewelry and Gifts has a long-standing reputation, with over 40 years in the business. Many reviews commend Mr. Dalley’s skill in fixing watches, claiming he’s the only one able to repair theirs after trying multiple shops. They offer a variety of services including movement repair, battery replacements, and restoration, although specific turnaround times and pricing weren’t highlighted in the reviews.
However, the shop has also faced significant criticism regarding customer service, particularly toward customers of color. A number of unhappy customers have shared experiences of receiving unfriendly treatment, including being watched closely or dismissed. This has understandably discouraged many from returning or recommending the shop, despite the quality of the watch repairs reported.
Mrs. Dalley is noted for her jewelry knowledge, and the shop does carry a range of unique items, including some Chinese porcelain at reasonable prices. While the watch repair quality appears commendable, potential customers should weigh the mixed experiences shared by others, particularly regarding the atmosphere and inclusivity within the shop.
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