Metro Custom Jewelers

About Metro Custom Jewelers

In Watauga, Metro Custom Jewelers stands out not just for their exquisite custom pieces, but also for their commitment to service. Many customers rave about the stunning jewelry they’ve created, like a custom pendant using family heirloom stones that left one delighted customer in awe. The team, especially Ruben and Cassie, have a knack for transforming visions into beautiful, wearable art while keeping prices reasonable.

However, not every experience has been flawless. One reviewer shared a deeply disappointing story involving a compromised ring that led to a frustrating back-and-forth with the staff. While management offered to recast the piece, the quality issues persisted, raising concerns about the integrity of workmanship. Such incidents remind potential customers to approach delicate modifications with caution.

On the bright side, simple services like watch battery replacements are handled promptly and efficiently, with many noting the friendly and knowledgeable staff. Overall, if you’re in need of a reliable watch repair or custom jewelry, this shop has its share of loyal patrons alongside some cautionary tales, making it important to weigh your options carefully.