The Watchmaker

About The Watchmaker

In Tyler, TX, The Watchmaker delivers an exceptional blend of watch repair expertise and customer service that leaves a lasting impression. Many patrons praise Toby and his team as consummate professionals, highlighting their ability to handle multiple repairs quickly—one customer noted five watches serviced in under an hour. The team is also friendly and welcoming, creating a comfortable environment for watch enthusiasts and newcomers alike.

However, it’s important to consider some negative feedback, particularly regarding communication and item handling. There have been reports of watches going missing and poor customer service during follow-ups. One dissatisfied customer detailed a frustrating experience that involved losing their original band and difficulty obtaining straightforward answers about their watch’s status. While most reviews commend the quality of service, these concerns should not be overlooked.

With a selection of vintage automatics and even knives for sale, The Watchmaker showcases a passion for craftsmanship that goes beyond mere repairs. They offer services like battery replacements, movement repairs, and custom bezel installations, with competitive pricing that appeals to a variety of budgets. If you’re in the area, pop in to see the collection and perhaps have your watch attended to by this enthusiastic team.