Dennis Jewelry

About Dennis Jewelry

In San Antonio, Dennis Jewelry has garnered mixed reviews, highlighting both exceptional service and notable frustrations. Many customers rave about the personalized attention, especially when it comes to cleaning and resizing jewelry. A regular mentioned how the owner worked on their engagement ring personally, emphasizing the commitment to quality and timely service. However, some have expressed disappointment with a perceived decline in customer care during recent visits, stating that the staff’s demeanor varied too greatly for comfort.

The shop also has a history with luxury brands like Tag Heuer, but it’s important to note that they are no longer an authorized dealer. A customer recounted a frustrating experience with their Tag watch repair that took over four months, compounded by miscommunication and the inability to source the correct parts. This has led to concerns about customer transparency, underscoring the importance of knowing what to expect before committing to service.

Nevertheless, for those seeking jewelry creation or general repair, Dennis Jewelry still comes highly recommended for its quality craftsmanship. With services that include ring creations, repairs, and battery replacements, many patrons are pleased with the end results. If you plan to visit, keep in mind that they are closed on Mondays and Sundays, with limited hours on Saturdays.