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KAY Jewelers

KAY Jewelers

161 Creekside Way Suite 802, New Braunfels, TX 78130, USA

★ 4.2 / 5 118 reviews
band-resizingbattery-replacementcard-acceptedjewelry-storewalk-ins-welcome

Hours

friday11:00 AM – 7:00 PM
monday11:00 AM – 7:00 PM
saturday11:00 AM – 7:00 PM
sunday12:00 – 6:00 PM
thursday11:00 AM – 7:00 PM
tuesday11:00 AM – 7:00 PM
wednesday11:00 AM – 7:00 PM

Contact & Details

(830) 620-9613
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Location

What People Are Saying

Store Manager Kiley was the perfect sales person
My wife and I stopped in yesterday with the mindset of getting a Herringbone necklace
Made an appointment to meet with a jeweler to discuss designing a custom engagement setting like two weeks ago

About KAY Jewelers

KAY Jewelers in New Braunfels handles watch batteries, sizing, and basic repairs as part of their jewelry services. They’re open six days a week (11 AM–7 PM weekdays and Saturday, noon–6 PM Sunday) at Creekside Way, making it convenient for quick work like battery replacement. Customers mention good service from staff like manager Kiley, and the shop also does custom jewelry design if you’re looking beyond repairs. For detailed watch service—especially movement work or specialty brands—it’s worth calling ahead to confirm what they can handle on-site.

This summary and the questions below were written by software from the shop's public reviews and business details. We have not visited this shop. How listings work · Report a problem

Frequently Asked Questions

What watch repair services does KAY Jewelers in New Braunfels offer?
KAY Jewelers handles battery replacements, watch sizing, and basic repairs. For more specialized work like movement overhauls or water-resistance testing, contact the store directly at their Creekside Way location to confirm availability.
Can I get a battery replaced while I wait?
KAY Jewelers typically handles battery replacements as a standard service. Call ahead or stop by during their weekday hours (11 AM–7 PM) to confirm turnaround time for your specific watch.
Does KAY Jewelers take walk-ins, or do I need an appointment?
Both walk-ins and appointments are welcome. Customers have had success scheduling with jewelers in advance for custom work, but simple repairs like batteries are usually handled without an appointment.
What are KAY Jewelers' hours in New Braunfels?
They're open Monday–Saturday, 11 AM–7 PM, and Sunday noon–6 PM at 161 Creekside Way Suite 802.
Do they offer custom design services?
Yes—customers mention scheduling appointments with jewelers to design custom engagement settings and other pieces, so KAY Jewelers handles more than repairs.

Watch Care & Repair Kit

Handle the easy fixes yourself. As an Amazon Associate, we earn from qualifying purchases.

Watch Batteries Assorted button cells for the most common movements. Shop on Amazon → Repair Tool Kit Case opener, screwdrivers, and pins in one set. Shop on Amazon → Spring Bar Tool Swap straps and bracelets without scratching the lugs. Shop on Amazon → Replacement Straps Leather, silicone, and metal in standard sizes. Shop on Amazon → Case Back Opener Get into screw-down and snap backs cleanly. Shop on Amazon → Watch Box Store and protect a growing collection. Shop on Amazon →

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