Shaw's Jewelry

1015 W Gray St, Houston, TX 77019, USA

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What People Are Saying

A big thank you to Kenny and the crew at Shaw's for getting my Omega put back together after it was damaged
My grandfather in law worked with Erick to customize a ring for me
I was very impressed by the excellent customer service when I brought in a vintage bracelet for a little tune-up

About Shaw's Jewelry

Located in Houston, Shaw’s Jewelry has garnered a reputation for quality watch repairs and custom creations. Many customers praise their expertise, especially when it comes to brands like Omega and Rolex. A long-time patron shared a glowing review after they successfully restored an Omega watch and even coordinated with their insurance company for a smooth process. With a fair pricing structure and efficient turnaround times, Shaw’s seems to have earned the trust of dedicated shoppers over the years.

However, not all experiences have been as positive. A customer expressed frustration over poor service when seeking a simple link removal, only to be turned away unless they committed to a more extensive repair. Moreover, instances of unsatisfactory customer interactions have left some feeling undervalued, particularly with regards to jewelry sales and exchanges. It’s worth noting that their commitment to service may vary based on individual interactions.

Despite the mixed reviews, those who’ve enjoyed excellent service at Shaw’s often mention the friendly atmosphere and the skillful craftsmanship on offer. A customized ring, replete with personal touches, was crafted in just a few days, showcasing the store’s attention to detail. If you’re in the market for watch repairs or fine jewelry in Houston, Shaw’s Jewelry remains a notable option, provided you’re prepared for possible inconsistencies in service quality.

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