Matts Watch & Jewelry Repair

About Matts Watch & Jewelry Repair

In Harlingen, Matt’s Watch & Jewelry Repair has attracted a mix of opinions from customers. Some have had positive experiences, noting prompt service for simple tasks like spring bar replacements on G-Shock watches at a reasonable price. The staff seem friendly, and a few customers appreciate Matt’s willingness to assist with jewelry repairs and custom pieces, often completing work ahead of schedule.

However, not all interactions have been so favorable. A particularly troubling review describes a customer’s experience involving a brand-new watch that was damaged during a resizing attempt. The reviewer reported scratches around the connection points and alleged that Matt was unprofessional and dismissive, raising his voice instead of addressing concerns. This incident raises questions about care and handling, especially for higher-end pieces.

For those looking to have watches from brands like Rolex, Omega, or Seiko repaired or resized, turnaround times and pricing details remain unclear, especially following negative accounts. While Matt’s may have a history of satisfactory repairs, prospective customers might want to approach with caution, given the contrasting reviews regarding professionalism and service quality.