Ridglea Watch & Jewelry, Inc.

About Ridglea Watch & Jewelry, Inc.

Located in Fort Worth, Ridglea Watch & Jewelry offers a range of services for both luxury and everyday timepieces. Customers appreciate Mark’s expertise, especially for complex brands like Rolex and Seiko. However, experiences can vary; one reviewer reported a frustrating communication issue regarding the timeline for a crystal and mainspring repair, which ultimately extended beyond the initially quoted timeframe. While Mark’s thoroughness is commendable, not all customers have felt treated with the utmost professionalism.

Conversely, many patrons rave about the warm, welcoming atmosphere and genuine care provided by the staff. One satisfied customer shared a heartfelt encounter while having links removed from a bracelet, expressing gratitude for the extra attention given to secure the stones. Such personal touches seem to foster a loyal following, with several people returning for jewelry repairs and new purchases alike.

The shop’s turnaround time varies depending on the repair type, with some services completed in just a couple of days, like ring sizing, while more complex repairs could take up to several weeks. Prices are typically fair, making Ridglea a popular choice among those looking for quality watch repair and jewelry services in the area, but be sure to stay in the loop about your service status to ensure a smooth experience.