Treasures Custom Jewelry
5501 N Interstate 35 Frontage Rd, Austin, TX 78723, USA
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What People Are Saying
About Treasures Custom Jewelry
Nestled in Austin, Treasures Custom Jewelry offers a mix of jewelry services that leave some customers satisfied while others frustrated. Many appreciate the prompt battery replacement service, often completed in a single day, but the overall experience seems to vary greatly. Luxury pieces can come with a hefty price tag, leading some to feel they overpaid for items, as one reviewer discovered after spending $1,000 on a basic piece.
Quality control appears to be a significant concern for some customers, with alarming reports of diamonds being swapped for moissanite without consent, tarnished links not polished, and communication issues regarding custom orders. One client’s pendant took over three months with missed deadlines and ignored messages, prompting feelings of distrust and disappointment towards management and service.
Overall, Treasures Custom Jewelry has its champions who rave about the friendly staff and willingness to help, especially in urgent situations like ring removals. Yet, the stark contrast in experiences highlights a need for improved transparency and service consistency in the busy Austin jewelry market.
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