Professional Jewelers

About Professional Jewelers

In Knoxville, Professional Jewelers offers a mix of watch and jewelry services that can leave you impressed, but your experience may vary. Many customers rave about the impeccable quality and speedy turnaround for resizing—some getting their rings done in just four hours—often at a price much lower than larger chain stores. The friendly service here often stands out, with several patrons praising the staff, especially Luke, for their attentive and helpful nature.

However, not all experiences have been positive. Some customers have voiced frustrations about a lack of proactive communication, particularly regarding turnaround times that were not met. Issues like being given different explanations for delays can tarnish an otherwise stellar reputation. Additionally, mixed feedback on offers made for scrap jewelry suggests that selling at this location might not be the best route, with one reviewer feeling they were undervalued compared to pawn shops.

On the repair side, services include movement repairs, restoration, and resizing for a range of well-known brands, ensuring your timepieces are in capable hands. While most patrons appreciate the craftsmanship and quick service, it’s worth being aware of potential communication hiccups. Overall, if you’re in need of affordable, quality work on your watch or jewelry, this shop is well worth considering, especially given its central location on Kingston Pike.