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KAY Jewelers

KAY Jewelers

11357 Parkside Dr Space 400, Knoxville, TN 37934, USA

★ 5 / 5 327 reviews
band-resizingbattery-replacementjewelry-storewalk-ins-welcomewarranty-offered

Hours

friday11:00 AM – 7:00 PM
monday11:00 AM – 7:00 PM
saturday11:00 AM – 7:00 PM
sunday12:00 – 6:00 PM
thursday11:00 AM – 7:00 PM
tuesday11:00 AM – 7:00 PM
wednesday11:00 AM – 7:00 PM

Contact & Details

(865) 966-9018
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Location

What People Are Saying

I’ve been coming here for a couple of years now and they are always amazing
Picking up my ring went very smooth

About KAY Jewelers

KAY Jewelers in Knoxville offers watch repair and jewelry services at their Parkside Drive location. With a 5.0-star rating across 327 reviews, customers consistently praise the shop for smooth, reliable service. Whether you need a battery replacement, band work, or general watch maintenance, the team handles jobs with care. Open Monday through Saturday 11 AM–7 PM, and Sunday noon–6 PM, it’s a convenient stop for Knoxville residents. Reviewers highlight the straightforward, pleasant experience—from drop-off through pickup. As part of the larger KAY brand, you’re working with an established jewelry retailer that stands behind its watch service work.

Frequently Asked Questions

What watch repair services does KAY Jewelers in Knoxville offer?
KAY Jewelers handles battery replacements, band resizing, and general watch maintenance. For a full list of specialized services, check their website or call ahead to confirm what's available for your specific watch.
Are walk-ins welcome, or do I need an appointment?
KAY Jewelers in Knoxville is open during extended hours (11 AM–7 PM most days, noon–6 PM Sunday), and customers report smooth drop-off experiences. Walk-ins are welcome, but calling ahead for major repairs is always a good idea.
How long does a typical repair take?
Turnaround depends on the job. Battery replacements are often quick, but more involved work may take longer. Ask the team when you drop off your watch for a specific timeline.
Does KAY Jewelers offer a warranty on repairs?
KAY Jewelers typically stands behind their service work. Confirm warranty details and coverage when you pick up your watch or call ahead.
Is there a free estimate available?
Contact KAY Jewelers directly at their Knoxville location or visit their website to ask about free estimates on your repair.

Watch Care & Repair Kit

Handle the easy fixes yourself. As an Amazon Associate, we earn from qualifying purchases.

Watch Batteries Assorted button cells for the most common movements. Shop on Amazon → Repair Tool Kit Case opener, screwdrivers, and pins in one set. Shop on Amazon → Spring Bar Tool Swap straps and bracelets without scratching the lugs. Shop on Amazon → Replacement Straps Leather, silicone, and metal in standard sizes. Shop on Amazon → Case Back Opener Get into screw-down and snap backs cleanly. Shop on Amazon → Watch Box Store and protect a growing collection. Shop on Amazon →

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