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Bob Richards Jewelers

Bob Richards Jewelers

1696 S Germantown Rd, Germantown, TN 38138, USA

★ 5 / 5 164 reviews
battery-replacementindependent-shopjewelry-storewalk-ins-welcome

Hours

friday9:30 AM – 5:30 PM
monday9:30 AM – 5:30 PM
saturday9:30 AM – 2:00 PM
sundayClosed
thursday9:30 AM – 5:30 PM
tuesday9:30 AM – 5:30 PM
wednesday9:30 AM – 5:30 PM

Contact & Details

(901) 751-8052
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Location

What People Are Saying

Whenever I walk in, I feel like I'm back in the 80s or 90s when relationships, service, and attention to detail meant more
I needed a battery replaced in my TAG
Rena was super helpful and sweet

About Bob Richards Jewelers

Bob Richards Jewelers in Germantown is a jeweler-run watch repair shop with a solid reputation for attentive service and old-school craftsmanship. With a perfect 5.0 rating across 164 reviews, customers consistently praise the friendly, detail-oriented approach—one reviewer noted it feels like stepping back to a time when service actually mattered. The shop handles battery replacements (including TAG Heuer and other brands) and general watch work. Open weekdays 9:30 AM to 5:30 PM and Saturdays until 2:00 PM, it’s a good fit for straightforward repairs and walk-in appointments. While specific turnaround times and full service menu aren’t detailed online, the review feedback suggests reliability and genuine care with your timepiece.

Frequently Asked Questions

Does Bob Richards Jewelers do battery replacements?
Yes, battery replacement is one of their services. Customers have had TAG Heuer and other watches serviced here, and staff like Rena are known for being helpful and efficient.
Are walk-ins welcome at Bob Richards Jewelers in Germantown?
Yes, the shop appears to accept walk-in customers during business hours (Monday–Friday 9:30 AM–5:30 PM, Saturday 9:30 AM–2:00 PM). It's a good idea to call ahead for larger repairs to confirm availability.
What makes Bob Richards Jewelers stand out?
Reviewers consistently praise the personal attention and old-school service mentality—staff take time to help you and treat your watch with care. With a perfect 5.0 rating across 164 reviews, it's a trusted neighborhood option.
Does Bob Richards Jewelers service luxury watch brands?
The shop handles TAG Heuer and appears capable of general watch repair across brands. For specialty work on Rolex, Omega, or other luxury watches, it's worth calling ahead to confirm expertise.

Watch Care & Repair Kit

Handle the easy fixes yourself. As an Amazon Associate, we earn from qualifying purchases.

Watch Batteries Assorted button cells for the most common movements. Shop on Amazon → Repair Tool Kit Case opener, screwdrivers, and pins in one set. Shop on Amazon → Spring Bar Tool Swap straps and bracelets without scratching the lugs. Shop on Amazon → Replacement Straps Leather, silicone, and metal in standard sizes. Shop on Amazon → Case Back Opener Get into screw-down and snap backs cleanly. Shop on Amazon → Watch Box Store and protect a growing collection. Shop on Amazon →

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