Hammer Jewelers

About Hammer Jewelers

In Collierville, Hammer Jewelers draws a mix of reactions from its customers. While some rave about the quality of their jewelry repairs, including a successful stone replacement that impressed one couple, others have reported frustrating experiences. A frequent complaint is the high prices and perceived condescension from the staff; one visitor highlighted a particularly rude encounter that left them feeling belittled and dissatisfied with the service.

Despite the negative feedback, there are positive anecdotes about the craftsmanship, especially in jewelry repair and custom orders. Customers appreciated the effort shown by the staff, even recounting instances where they went out of their way to finish a project on time. The more favorable reviews emphasize a commitment to quality, with one customer’s new ring for their daughter receiving high praise for its beauty and reasonable cost.

However, for watch repairs, the experiences seem far less favorable. Issues with sizing and polishing have been reported, with one unhappy customer noting that work on their Timex not only failed to meet expectations but was compounded by a lackluster attitude from the staff. If you’re in the area seeking watch service, it may be wise to weigh these experiences before deciding on Hammer Jewelers.