Watchmaker

Watchmaker

7032 E Brainerd Rd, Chattanooga, TN 37421, USA

★ 3.4 / 5 132 reviews
independent-shopwalk-ins-welcome

Hours

friday10:00 AM – 6:00 PM
monday10:00 AM – 6:00 PM
saturdayClosed
sundayClosed
thursday10:00 AM – 6:00 PM
tuesday10:00 AM – 6:00 PM
wednesday10:00 AM – 6:00 PM

Contact & Details

Location

What People Are Saying

If I could I would give no stars
Greeted/acknowledged the moment I stepped inside, while he was with another customer
Not only they did not call with status on the watch, but in my case they ruined it

About Watchmaker

Watchmaker in Chattanooga offers repair services from a location on E Brainerd Rd. The shop is open weekdays 10 AM to 6 PM and is closed weekends. With over 130 reviews and a 3.4-star rating, the business has a mixed reputation. Positive feedback notes attentive customer service, with staff acknowledging walk-ins promptly even when busy. However, some customers have reported communication gaps during repairs and, in rare cases, concerns about repair quality. If you’re considering bringing a watch in, it may be worth calling ahead to discuss your specific repair needs, get a timeline, and confirm what to expect.

Frequently Asked Questions

What are the hours at Watchmaker in Chattanooga?
Watchmaker is open Monday through Friday, 10 AM to 6 PM. The shop is closed Saturday and Sunday.
Are walk-ins welcome, or do I need an appointment?
Walk-ins are welcome and staff will greet you when you arrive. For complex repairs, calling ahead to discuss your watch and turnaround time is a good idea.
Can I get updates on my repair while it's being worked on?
It's recommended to confirm communication expectations when you drop off your watch. Some customers have mentioned not receiving status updates, so asking about their process upfront will help set clear expectations.
What types of watch repairs does Watchmaker handle?
Contact Watchmaker directly at 7032 E Brainerd Rd to discuss your specific repair need—whether it's a battery replacement, movement work, or other service.
Is there a warranty on repairs?
Check with the shop directly about warranty terms on completed repairs before dropping off your watch.