Thomas James & Bechtold Jewelry

About Thomas James & Bechtold Jewelry

Located in Sioux Falls, Thomas James & Bechtold Jewelry shines as a versatile shop offering both watch repairs and custom jewelry services. While many customers sing praises of their custom work, there are some significant concerns regarding their watch repair services. One reviewer expressed frustration after a costly repair resulted in a watch that malfunctioned even more than before, signaling a lack of effective communication and accountability from the staff. Unfortunately, they felt that their concerns were overlooked during the process.

However, it’s worth noting that the shop is greatly appreciated for its jewelry offerings. Customers have reported excellent experiences with custom pieces, highlighting Thomas’s keen attention to detail and the team’s ability to bring unique designs to life. With options for customizations and digital renderings to preview work, those looking for personalized jewelry can expect a collaborative and positive experience.

For anyone needing watch services, it may be prudent to weigh the mixed reviews carefully. While they tackle a range of repairs, including movement fixes and watch restorations, turnaround times and pricing appear to vary, potentially leading to disappointment based on past experiences. Those seeking high-quality jewelry and personalized engagement pieces, however, will find a welcoming atmosphere and dedicated service at this local jewelers.