Watch World

About Watch World

Located in the Comcast Center Concourse, Watch World in Philadelphia offers a range of services, including battery replacements and crystal repairs on popular brands like Orient and Bulova. However, customer experiences vary widely; some patrons appreciated the friendly staff and quick service, noting that they received complimentary polishing along with their battery replacements. On the other hand, several customers expressed frustration over pricing, claiming that costs can be exorbitant, with one mentioning a crystal replacement priced at $350, which was deemed laughable compared to other repair shops.

Reliability seems to be a significant concern, as multiple reviews noted delays in service and unresolved issues post-repair. One customer reported receiving their watch back with hair trapped under the crystal, alongside a frustrating interaction with staff regarding additional charges for fixing the mistake. This inconsistency leaves potential customers wondering whether they can trust Watch World with valuable items, especially when promptness and thoroughness are crucial.

While some have had positive experiences with pleasant staff and ample selection of quality watches, others caution against relying on Watch World for repairs, especially in light of troubling customer service incidents and issues with refunds. The mixed reviews suggest that if you do decide to visit, be prepared to negotiate and verify the work completed.