Best Time Watch Repair Co.

Best Time Watch Repair Co.

2747 Crawfis Blvd #105, Fairlawn, OH 44333, USA

★ 1.6 / 5 227 reviews
crystal-replacementpocket-watch-repairrolex-specialistwalk-ins-welcome

Hours

friday11:00 AM – 6:00 PM
mondayClosed
saturday11:00 AM – 6:00 PM
sundayClosed
thursday11:00 AM – 6:00 PM
tuesday11:00 AM – 6:00 PM
wednesday11:00 AM – 6:00 PM

Location

What People Are Saying

Nope, make sure you check the recent reviews
This company has had my pocket watches, which I only asked for cosmetic cleaning and the replacement of one crystal, for approximately 15 months
I dropped off my Rolex to be repaired after it had water damage and they took my money and have had my watch for almost two years

About Best Time Watch Repair Co.

Best Time Watch Repair Co. in Fairlawn offers watch repair services including crystal replacement and pocket watch work. However, reviews consistently report significant delays—customers report waiting 15 months to nearly 2 years for completed repairs, even for straightforward jobs like cosmetic cleaning and crystal replacement. One customer left a Rolex with water damage that took almost two years to return. With an average rating of 1.6 stars across 227 reviews, turnaround time appears to be a serious concern. Before bringing in your watch, it’s worth calling ahead to understand their current timeline and get a realistic expectation for when you’ll have your timepiece back.

Frequently Asked Questions

What watch repair services does Best Time Watch Repair offer?
Best Time Watch Repair Co. in Fairlawn handles crystal replacement, pocket watch repairs, and general watch service. For a complete list of services, check their website at besttimewatchrepair.com or call ahead.
Do they repair luxury watches like Rolex?
Yes, Best Time has worked on Rolex watches. However, be aware that reviews indicate very long turnaround times—some customers have reported waits of nearly two years, even for water damage repairs.
How long does a typical repair take?
Based on customer reviews, expect significantly longer wait times than typical. Recent feedback suggests repairs can take many months to over a year, so clarify timeline expectations before dropping off your watch.
Are walk-ins welcome, or do I need an appointment?
Best Time is open Tuesday through Saturday, 11 AM–6 PM. Contact them directly at their Fairlawn location to confirm whether appointments are required or walk-ins are accepted.
What should I know before using this shop?
Check recent reviews before committing—the shop has a 1.6-star rating, and current customers report extended delays. Always get a timeline estimate in writing before leaving your watch.

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