KAY Jewelers

KAY Jewelers

3816 E Broad St Spc D41B, Columbus, OH 43213, USA

★ 5 / 5 231 reviews
battery-replacementcard-acceptedjewelry-storewalk-ins-welcome

Hours

friday11:00 AM – 7:00 PM
monday11:00 AM – 7:00 PM
saturday11:00 AM – 7:00 PM
sunday12:00 – 6:00 PM
thursday11:00 AM – 7:00 PM
tuesday11:00 AM – 7:00 PM
wednesday11:00 AM – 7:00 PM

Location

What People Are Saying

Nicole was sooo patient with my husband and I
Nicole was wonderful helpful and had no pressure to buy definitely a great experience and felt at home with her she’s my cousin now lol

About KAY Jewelers

KAY Jewelers in Columbus offers watch battery replacement and basic repair services alongside their jewelry selection. Located at 3816 E Broad St, they’re open Monday through Saturday 11 AM–7 PM, and Sunday 12–6 PM, making it convenient for drop-ins. Customer reviews consistently highlight the patient, pressure-free service—staff like Nicole are known for taking time with clients and making them feel welcome. While KAY specializes in jewelry, they handle common watch maintenance tasks. For complex repairs, vintage work, or specialized brands, you may want to confirm capabilities ahead of your visit. Their 5.0-star rating across 231 reviews reflects strong customer satisfaction with the in-store experience.

Frequently Asked Questions

Does KAY Jewelers in Columbus do watch battery replacements?
Yes, KAY Jewelers offers battery replacement and basic watch repair services. Stop by their E Broad St location during business hours, or call ahead to confirm availability.
Are walk-ins welcome, or do I need an appointment?
KAY Jewelers welcomes walk-ins during regular hours (11 AM–7 PM Monday–Saturday, 12–6 PM Sunday). No appointment needed for quick services like battery replacement.
What's the customer service like at KAY Jewelers Columbus?
Customers consistently praise the friendly, patient staff—there's no pressure to buy, and they take time to help you feel welcome. It's a low-stress shopping and service experience.
Do they work on luxury or specialty watch brands?
KAY Jewelers handles common watch maintenance, but for luxury brands like Rolex or Omega, or complex repairs, contact them directly at their Columbus location to confirm they can help with your specific watch.