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KAY Jewelers

KAY Jewelers

3415 Steelyard Dr, Cleveland, OH 44109, USA

★ 4.8 / 5 369 reviews
card-acceptedjewelry-storewalk-ins-welcome

Hours

friday11:00 AM – 7:00 PM
monday11:00 AM – 7:00 PM
saturday11:00 AM – 7:00 PM
sunday12:00 – 6:00 PM
thursday11:00 AM – 7:00 PM
tuesday11:00 AM – 7:00 PM
wednesday11:00 AM – 7:00 PM

Contact & Details

(216) 459-8037
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Location

What People Are Saying

Walked in from out of town to get my fiance a Christmas gift, was greeted by Eric with hospitality and warmth
Amazing customer service from Eric , grace and hannan
Eric was amazing

About KAY Jewelers

KAY Jewelers in Cleveland offers jewelry services with a strong reputation for customer care. Reviews consistently highlight staff members like Eric, Grace, and Hannan for their warmth and hospitality, making the shopping experience welcoming whether you’re a local or visiting from out of town. With a 4.8-star rating across 369 reviews, the shop has built trust in the Cleveland community. Located at 3415 Steelyard Dr, KAY is open weekdays and Saturdays 11 AM–7 PM, and Sundays noon–6 PM, making it accessible for gift shopping and service needs. While the listing emphasizes jewelry retail and customer service excellence, it’s worth confirming directly which watch repair and battery services are available on-site.

Frequently Asked Questions

What are KAY Jewelers' hours in Cleveland?
KAY Jewelers at 3415 Steelyard Dr is open Monday–Saturday 11 AM–7 PM and Sunday noon–6 PM. It's a convenient stop whether you're shopping for gifts or asking about watch services.
Does KAY Jewelers offer watch battery replacement and repair?
KAY Jewelers is primarily a jewelry retailer, but many locations offer basic watch services. Contact the Cleveland store directly at the Steelyard location to confirm what specific watch repair and battery replacement services they provide.
Can I expect good customer service at KAY Jewelers in Cleveland?
Yes—the shop has earned a 4.8-star rating with 369 reviews, and customers frequently praise the friendly, hospitable staff. Eric, Grace, and Hannan are specifically mentioned for going above and beyond.
Are walk-ins welcome, or do I need an appointment?
KAY Jewelers welcomes walk-in customers. Many visitors have stopped in without appointments, especially for gift shopping, but for specialized watch repair work it's a good idea to call ahead to confirm availability.

Watch Care & Repair Kit

Handle the easy fixes yourself. As an Amazon Associate, we earn from qualifying purchases.

Watch Batteries Assorted button cells for the most common movements. Shop on Amazon → Repair Tool Kit Case opener, screwdrivers, and pins in one set. Shop on Amazon → Spring Bar Tool Swap straps and bracelets without scratching the lugs. Shop on Amazon → Replacement Straps Leather, silicone, and metal in standard sizes. Shop on Amazon → Case Back Opener Get into screw-down and snap backs cleanly. Shop on Amazon → Watch Box Store and protect a growing collection. Shop on Amazon →

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