Dakota Watch Company

Dakota Watch Company

7875 Montgomery Rd, Cincinnati, OH 45236, USA

★ 4.2 / 5 69 reviews
band-resizingbattery-replacementindependent-shopwalk-ins-welcome

Hours

friday11:00 AM – 9:00 PM
monday11:00 AM – 8:00 PM
saturday11:00 AM – 9:00 PM
sunday12:00 – 6:00 PM
thursday11:00 AM – 8:00 PM
tuesday11:00 AM – 8:00 PM
wednesday11:00 AM – 8:00 PM

Location

What People Are Saying

This is the only place I go to for watch battery replacements and to purchase new watches
Dakota's service center lied about my repair and took 112 days to do it
My watch given to me years ago that holds a deep sentimental value, needed a band and a battery

About Dakota Watch Company

Dakota Watch Company in Cincinnati handles battery replacements, band work, and repairs on watches with sentimental value. They’re open extended hours most days—11 AM to 8 PM weekdays, later on Friday and Saturday, and noon to 6 PM Sunday—making it convenient for drop-offs and pickups. Customer experiences are mixed: some rely on them as their go-to spot for batteries and watch purchases, while others have reported long turnaround times (over three months in some cases) and communication issues. If you’re bringing in a family heirloom or everyday timepiece, it’s worth calling ahead to set expectations on timeline and get clarity on repair scope before leaving your watch.

Frequently Asked Questions

What watch services does Dakota Watch Company in Cincinnati offer?
They handle battery replacements and band work. For a complete list of other services like movement overhauls, crystal replacement, or water-resistance testing, contact them directly at the shop or via their website.
How long does a typical repair take at Dakota Watch Company?
Turnaround varies significantly—some customers report quick battery replacements, but others have experienced waits of over 100 days. Call ahead to get a realistic timeline for your specific repair.
Are walk-ins welcome, or do I need an appointment?
Dakota Watch Company is open 11 AM–8 PM most weekdays and has weekend hours, suggesting walk-ins are likely accepted. However, for complex repairs or to avoid a long wait, calling ahead is a good idea.
Can Dakota Watch Company repair vintage or sentimental watches?
Yes—customers have brought in watches with deep sentimental value for band and battery work. Discuss any special concerns or history with the staff when you drop off your watch.
Does Dakota Watch Company offer a warranty on repairs?
Warranty details aren't listed. Contact them directly at dakotawatch.com or the shop to confirm what coverage they provide on completed work.