The Source Fine Jewelers
3300 Monroe Ave, Rochester, NY 14618, USA
985 reviews
jewelry-storeprofessional-servicewalk-ins-welcome
Hours
| friday | 10:00 AM – 6:00 PM |
| monday | Closed |
| saturday | 10:00 AM – 5:00 PM |
| sunday | Closed |
| thursday | 10:00 AM – 7:00 PM |
| tuesday | 10:00 AM – 6:00 PM |
| wednesday | 10:00 AM – 6:00 PM |
Location
What People Are Saying
I had an absolutely wonderful experience at the Source
The Source associates are always professional and friendly
We waited for quite some time with little communication as to what was happening
About The Source Fine Jewelers
The Source Fine Jewelers in Rochester is a full-service jewelry shop with a solid reputation for professionalism and friendly service. With nearly 1,000 reviews and a 4.6-star rating, they handle watch repairs and jewelry work across a range of pieces. Staff are consistently praised for their approachable demeanor. One note from reviews: wait times can stretch longer than expected, and communication about repair status could be clearer—worth asking for an update if you’re dropping something off. They’re closed Mondays and Sundays, but open Tuesday through Saturday, with extended hours on Thursdays until 7 PM.
Frequently Asked Questions
What watch repair services does The Source Fine Jewelers offer in Rochester?
The Source handles watch repairs as part of their jewelry services. For specifics on battery replacement, crystal work, or other repairs, call them at their Monroe Ave location or check their website at thesourcejewelers.com.
Are walk-ins welcome, or do I need an appointment?
The Source is open Tuesday through Saturday and welcomes customers during business hours. It's a good idea to call ahead if you want to check current wait times or discuss your repair beforehand.
How long does a repair typically take at The Source?
Turnaround depends on the repair. Reviews mention that wait times can be longer than expected, so ask for a timeline when you drop off your watch and request updates if the wait is extended.
Are the staff knowledgeable and trustworthy?
Yes—customers consistently note that The Source associates are professional and friendly. They've built a strong reputation over nearly 1,000 reviews, so you can feel confident leaving your watch in their hands.
What are The Source's hours?
The Source is open Tuesday–Friday 10 AM–6 PM (Thursday until 7 PM) and Saturday 10 AM–5 PM. They're closed Sundays and Mondays.
Watch Care & Repair Kit
Handle the easy fixes yourself. As an Amazon Associate, we earn from qualifying purchases.
Watch Batteries
Assorted button cells for the most common movements.
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Repair Tool Kit
Case opener, screwdrivers, and pins in one set.
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Spring Bar Tool
Swap straps and bracelets without scratching the lugs.
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Replacement Straps
Leather, silicone, and metal in standard sizes.
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Case Back Opener
Get into screw-down and snap backs cleanly.
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Watch Box
Store and protect a growing collection.
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