Love Jewelers

About Love Jewelers

In Rochester, Love Jewelers stands out for its dedicated service and knowledgeable owners, Fabio and Adriana. Many customers have expressed appreciation for their friendly demeanor and willingness to help with everything from watch repairs to jewelry advice. A satisfied client mentioned how they were referred to Love Jewelers specifically for a moderately expensive automatic watch repair, underscoring their trustworthiness among other local jewelers. The owners take pride in their craft, providing detailed explanations about repairs, which fosters confidence in their expertise.

However, not all experiences have been positive; there are accounts of unprofessional behavior, particularly involving jewelry repairs. One review highlighted an incident where a chain was damaged, leading to a loss of trust. Despite these negative experiences, many patrons emphasize the personalized attention they receive, with Adriana and Fabio making a concerted effort to ensure customer satisfaction. This commitment to service has led to a loyal customer base willing to travel distances for their needs.

For those seeking reliable watch repair, Love Jewelers services brands like Rolex and Omega, offering everything from battery replacements to full movement repairs. The shop operates Tuesday through Saturday, with a turnaround time that varies by service type. While the pricing has not been highlighted, the thorough receipts and warranty guarantees suggest a commitment to transparency. It’s a place where you can find both watch repairs and jewelry care, though it’s wise to approach jewelry repairs with caution given some feedback.