Lisa's Fine Jewelry

About Lisa's Fine Jewelry

In Rochester, Lisa’s Fine Jewelry has garnered quite a reputation for its jewelry repair and customization services, particularly for creating personalized pieces. Customers have praised the professionalism of the staff, with multiple reviewers noting that they received their custom orders quickly, such as name plates and rings. The caring attitude of the team shines through in reviews, with one customer expressing gratitude after having their granddaughter’s first name chain made in a hurry.

However, not all experiences have been positive. Some customers reported issues with product quality, specifically regarding the integrity of jewelry repairs. One user mentioned a bracelet’s clamp coming undone due to sloppy craftsmanship, leading to frustration over being charged for a fix that they felt was the shop’s oversight. This inconsistency has led a few patrons to reconsider future purchases.

Despite the mixed reviews, many return for their jewelry needs, emphasizing the shop’s extensive selection and pricing. Whether you’re looking for watch repairs on brands like Seiko or Omega, or special pieces for loved ones, their service might be a worthwhile consideration, especially if you prioritize customer service over strict accuracy in pricing.