Precision Diamonds & Jewelry Repair

About Precision Diamonds & Jewelry Repair

In Reno, Precision Diamonds & Jewelry Repair has garnered mixed feedback from customers. Some have praised their swift service, especially for ring repairs completed right before holidays. The knowledgeable staff is often highlighted for their customer care, and many appreciate the added value of free appraisals for insurance purposes. The store’s commitment to community support is also commendable, with recent donations benefiting local programs.

However, not all reviews reflect such a positive experience. Several customers have raised concerns about the quality of items for sale, claiming they were presented with damaged jewelry at inflated prices. Instances of perceived disrespect from the sales staff have led to dissatisfaction from loyal patrons. The owner, while friendly, has been accused of unethical pricing practices regarding insurance values, casting a shadow on their business practices.

For watch enthusiasts, Precision Diamonds caters to various brands and offers services like battery replacements, crystal repairs, and movement restorations. While turnaround times may vary, some patrons appreciate the craftsmanship. Despite the noted inconsistencies in service and product quality, the shop continues to strive for excellence and community involvement, making it a noteworthy stop for any local jewelry lover.