Kenny G & Company Fine Jewelers

About Kenny G & Company Fine Jewelers

In the heart of Reno, Kenny G & Company Fine Jewelers has made its mark as a trusted destination for both jewelry and watch repairs. Customers praise the staff for their extensive knowledge and commitment to ensuring a delightful shopping experience. Many have highlighted Ella’s and Lisa’s exemplary service, especially when selecting engagement rings or custom pieces, while others have shared tales of successful transformations of existing jewelry into something new and beautiful.

However, not all experiences have been flawless. Some patrons have expressed concerns regarding the quality of repairs and sizing services. A particularly unfortunate incident involved a wedding band resized incorrectly, leading to a frustrating back-and-forth with management to rectify the issue. Though the owner’s involvement improved the situation, a few customers remain cautious due to these quality control concerns.

Despite the mixed feedback, the shop offers a range of services including movement repairs, battery replacements, and restoration for various brands like Rolex and Omega. With turnaround times that vary based on the service, it’s advisable to check ahead. For those in the area looking to explore their options in watch repair or fine jewelry, Kenny G & Company remains a contender worth considering.