Simpson Watch Services

About Simpson Watch Services

In Maplewood, Simpson Watch Services stands out for its blend of expertise and customer care, as evidenced by multiple glowing reviews. Customers have praised the proprietor’s ability to handle complex repairs, including issues with Citizen watches and vintage chronographs. While some repairs may take a few weeks due to sourcing parts, the transparency and fairness in pricing ensure a satisfactory experience. One satisfied patron paid just $20 for a quick fix on a Seiko, showcasing the modest rates offered.

However, not all experiences have been trouble-free. A reviewer expressed concern over long turnaround times, citing an excruciating seven months for a repair on a relatively new watch. Despite the owner’s apparent dedication to his craft, inconsistent communication and delays were evident, leaving a few customers frustrated about their repair statuses. This duality demonstrates that while many find value in Mr. Simpson’s services, there may be challenges during busy times.

Ultimately, Simpson Watch Services offers a range of repairs for brands like Rolex, Omega, and Seiko, specializing in movement repair, restoration, and watch part replacements. Those in the area should weigh the positive experiences against some critiques of wait times and communication. With cash-only transactions and a location that provides ample parking, it remains a go-to option for many local watch enthusiasts looking for reliable service—albeit with some potential hiccups in timeliness.