KAY Jewelers

KAY Jewelers

10000 California St Unit 2662, Omaha, NE 68114, USA

★ 2.6 / 5 281 reviews
battery-replacementjewelry-storewalk-ins-welcome

Hours

friday10:00 AM – 8:00 PM
monday10:00 AM – 8:00 PM
saturday10:00 AM – 8:00 PM
sunday12:00 – 6:00 PM
thursday10:00 AM – 8:00 PM
tuesday10:00 AM – 8:00 PM
wednesday10:00 AM – 8:00 PM

Location

What People Are Saying

Worst experience I’ve ever had
I had two completely different experiences at this store in three weeks
We had an excellent experience at KAY JEWELERS

About KAY Jewelers

KAY Jewelers in Omaha offers watch repair and battery replacement services as part of their jewelry store operations. Located at the California Street mall location, they’re open extended hours throughout the week, making it convenient for drop-offs and pickups. Customer experiences here vary noticeably—some report excellent service, while others have had frustrating encounters. Before bringing in your watch, it’s worth calling ahead to confirm what specific repairs they can handle and get a sense of turnaround time. They accept walk-ins during regular hours, though service quality appears inconsistent based on review feedback.

Frequently Asked Questions

Does KAY Jewelers in Omaha do watch battery replacements?
Yes, battery replacement is a service offered at their California Street location. Call ahead to confirm current availability and any pricing details.
What are the hours at KAY Jewelers in Omaha?
They're open Monday–Saturday from 10 AM to 8 PM, and Sunday from 12 PM to 6 PM, so you have plenty of options for walk-ins or drop-offs.
Should I call ahead or can I just walk in?
Walk-ins are welcome during business hours, but a quick call ahead is smart—especially for more involved repairs—to make sure they can handle your watch and manage expectations on turnaround time.
Are there reviews about service quality at this location?
Customer feedback is mixed, ranging from excellent experiences to frustrating ones. It's a good idea to ask about timelines and what's guaranteed before dropping off your watch.