Dakota Watch Company

About Dakota Watch Company

Located in Raleigh, Dakota Watch Company offers a range of services, including battery replacements and watch band adjustments. Many customers praise Chris for his friendly demeanor and quick service, which includes solutions to common issues, like reassembling a watch back for free. Customers have expressed appreciation for his attentiveness, with one recounting how Chris even found a replacement watch and gifted them a second as an apology for an inconvenience. The overall customer service experience here seems to shine through.

Though most reviews are positive, there are a couple of concerns to note. One customer reported that a watch battery replacement didn’t quite solve the water resistance issue, suggesting the screws might have been too loose. Another reviewer had a less satisfactory experience, claiming that one watch’s battery failed shortly after replacement and pointed out rust that should have been addressed during the service. This indicates inconsistency in the quality of repairs, something potential customers should consider.

For those looking for basic services like battery replacements or band adjustments, Dakota Watch Company can be a reliable choice, especially if you catch Chris on a good day. Their turnaround can be quick, perfect for local enthusiasts needing maintenance on brands like Casio or Seiko. Just be cautious and ensure your watches are in good condition before trusting them for repairs.