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KAY Jewelers

KAY Jewelers

644 Friendly Center Rd Spc 102, Greensboro, NC 27408, USA

★ 5 / 5 478 reviews
band-resizingbattery-replacementjewelry-storestrap-replacementwalk-ins-welcome

Hours

friday11:00 AM – 7:00 PM
monday11:00 AM – 7:00 PM
saturday11:00 AM – 7:00 PM
sunday12:00 – 6:00 PM
thursday11:00 AM – 7:00 PM
tuesday11:00 AM – 7:00 PM
wednesday11:00 AM – 7:00 PM

Contact & Details

(336) 292-0343
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Location

What People Are Saying

Serenity helped me find a great gift today
Working with Kayla on my wedding band was a dream
Mike was so patient and knew his facts

About KAY Jewelers

KAY Jewelers in Greensboro offers watch repair and jewelry services at their Friendly Center location. With a 5.0-star rating across 478 reviews, customers consistently praise the knowledgeable and patient staff. The team handles watch batteries, band work, and jewelry repairs—reviewers highlight the expertise and care taken on everything from everyday watches to special pieces like wedding bands. Open six days a week (11 AM–7 PM weekdays and Saturday, 12–6 PM Sunday), it’s a convenient stop for quick fixes or detailed restoration work. Staff like Mike and Kayla are noted for their attentiveness and product knowledge, making the experience straightforward whether you’re shopping for a gift or getting a treasured watch serviced.

Frequently Asked Questions

What watch repair services does KAY Jewelers in Greensboro offer?
KAY handles battery replacements, band resizing, strap work, and general watch repairs. For a complete list of specialized services, call ahead at the Friendly Center location to confirm availability for your specific repair.
Are walk-ins welcome, or do I need an appointment?
KAY Jewelers is open walk-in friendly during regular business hours (11 AM–7 PM Monday–Saturday, 12–6 PM Sunday), so you can stop by without scheduling ahead for most services.
How long does a typical watch repair take?
Turnaround depends on the repair. Battery replacements and simple adjustments may be quick, but contact the Greensboro store directly to get an estimate for your specific watch.
Does KAY work on luxury or vintage watches?
KAY's team has solid experience with quality watches and special pieces. If you have a luxury or vintage watch, it's best to bring it in or call ahead so they can assess it properly.
Is there a warranty on repairs?
Ask the team about warranty coverage when you drop off your watch—KAY typically offers assurance on their work, but details vary by service.

Watch Care & Repair Kit

Handle the easy fixes yourself. As an Amazon Associate, we earn from qualifying purchases.

Watch Batteries Assorted button cells for the most common movements. Shop on Amazon → Repair Tool Kit Case opener, screwdrivers, and pins in one set. Shop on Amazon → Spring Bar Tool Swap straps and bracelets without scratching the lugs. Shop on Amazon → Replacement Straps Leather, silicone, and metal in standard sizes. Shop on Amazon → Case Back Opener Get into screw-down and snap backs cleanly. Shop on Amazon → Watch Box Store and protect a growing collection. Shop on Amazon →

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