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KAY Jewelers

KAY Jewelers

407 Cox Rd Ste. 1, Gastonia, NC 28054, USA

★ 5 / 5 250 reviews
band-resizingbattery-replacementjewelry-storewalk-ins-welcome

Hours

friday11:00 AM – 7:00 PM
monday11:00 AM – 7:00 PM
saturday11:00 AM – 7:00 PM
sunday12:00 – 6:00 PM
thursday11:00 AM – 7:00 PM
tuesday11:00 AM – 7:00 PM
wednesday11:00 AM – 7:00 PM

Contact & Details

(704) 865-9400
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Location

What People Are Saying

I needed links removed from a watch handed down in my family
I found this wonderful caring small town feeling store when I Googled jewelers looking for a clasp for my carpal tunnel bracelet
I came by to trade in an item and walked away with more

About KAY Jewelers

KAY Jewelers in Gastonia handles watch repairs and adjustments alongside their broader jewelry services. Customers praise the friendly, caring approach—the kind of personal attention you’d expect from a small-town jeweler. They’ve helped with band adjustments, clasp replacements, and other watch-related work. With a 5.0 rating across 250 reviews, the shop clearly builds trust with repeat customers. Hours run 11 AM–7 PM weekdays and Saturday, with Sunday 12–6 PM, making it convenient for most schedules. While primarily a jewelry store, they’re a solid option if you need straightforward watch work done locally in Gastonia.

Frequently Asked Questions

What watch services does KAY Jewelers in Gastonia offer?
KAY Jewelers handles watch band adjustments, clasp repairs, and link removal. For a full list of specialized repairs like movements or water-resistance testing, it's best to call or visit the store directly.
Can I get a watch battery replaced here?
KAY Jewelers offers jewelry repair services, which typically include battery replacement. Contact the Gastonia location at 407 Cox Rd to confirm current availability and turnaround.
Do I need an appointment, or are walk-ins welcome?
KAY Jewelers welcomes walk-in customers. They're open 11 AM–7 PM Monday through Saturday, and 12–6 PM Sunday, so you can stop by at your convenience.
Is KAY Jewelers a good choice for family heirloom watches?
Yes—customers have brought in family watches for band adjustments and repairs, and reviewers consistently mention the caring, personal service. They're experienced with sentimental pieces.

Watch Care & Repair Kit

Handle the easy fixes yourself. As an Amazon Associate, we earn from qualifying purchases.

Watch Batteries Assorted button cells for the most common movements. Shop on Amazon → Repair Tool Kit Case opener, screwdrivers, and pins in one set. Shop on Amazon → Spring Bar Tool Swap straps and bracelets without scratching the lugs. Shop on Amazon → Replacement Straps Leather, silicone, and metal in standard sizes. Shop on Amazon → Case Back Opener Get into screw-down and snap backs cleanly. Shop on Amazon → Watch Box Store and protect a growing collection. Shop on Amazon →

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