KAY Jewelers

KAY Jewelers

218 Cross Creek Mall Ste Td-4, Fayetteville, NC 28303, USA

★ 5 / 5 402 reviews
battery-replacementjewelry-storewalk-ins-welcome

Hours

friday11:00 AM – 8:00 PM
monday11:00 AM – 8:00 PM
saturday11:00 AM – 8:00 PM
sunday12:00 – 6:00 PM
thursday11:00 AM – 8:00 PM
tuesday11:00 AM – 8:00 PM
wednesday11:00 AM – 8:00 PM

Location

What People Are Saying

Christina was amazing
I recently went it to get my rings serviced, and they came back looking amazing
Kideja helped me out today to clean my necklace and fix my broken bracelet

About KAY Jewelers

KAY Jewelers in Fayetteville offers watch battery replacement and jewelry repair services in a full-service retail setting. Located at Cross Creek Mall, the shop handles watch maintenance alongside ring servicing, necklace cleaning, and bracelet repair. Staff like Christina and Kideja have earned consistent praise for careful work and friendly service. With a 5.0 rating across 402 reviews, KAY is known for returning pieces in excellent condition. Hours run 11 AM–8 PM Monday through Saturday, and 12–6 PM Sunday, making it convenient for mall visits. While primarily a jewelry retailer, they handle routine watch care—though for complex mechanical work or vintage restoration, you may want to confirm capabilities ahead of time.

Frequently Asked Questions

Can I get a watch battery replaced at KAY Jewelers in Fayetteville?
Yes, KAY Jewelers handles watch battery replacement as part of their jewelry repair services. Stop by the Cross Creek Mall location during business hours—no appointment needed.
What watch repair services does KAY offer?
KAY provides battery replacement and general watch maintenance. For specialized work like movement overhaul or vintage restoration, it's worth calling ahead to confirm they can handle your specific repair.
Are walk-ins welcome, or do I need an appointment?
Walk-ins are welcome at KAY Jewelers in Fayetteville. They're open 11 AM–8 PM Monday–Saturday and 12–6 PM Sunday at Cross Creek Mall.
How long does a typical repair take?
KAY doesn't advertise specific turnaround times online. Call the store or visit in person to ask about timing for your particular watch repair.
What's the reputation like based on customer reviews?
KAY holds a perfect 5.0 rating with over 400 reviews. Customers consistently praise staff for quality work and friendly service, noting that pieces come back looking excellent.