Advanced Clock Repair Services * By Appointment Only *

About Advanced Clock Repair Services * By Appointment Only *

Nestled in Cary, NC, Advanced Clock Repair Services specializes in an impressive range of timepieces, including Howard Miller and Omega watches. Dennis, the shop’s expert, has earned accolades for his meticulous craftsmanship, having successfully rejuvenated a broken grandfather clock and even restored a tarnished Omega pocket watch to near-original condition. Many customers rave about his expertise, assuring that you won’t find a more knowledgeable watchmaker in the area.

However, not all experiences have been smooth. A particularly distressing account involved a couple who entrusted Dennis with their anniversary clock, which returned in pieces after a prolonged wait and a costly repair attempt. The chime, once functional, ceased to work altogether, leaving them frustrated and disillusioned by the lack of resolution and communication. This incident highlights that while Dennis’s skills shine in many cases, there are reports of unfortunate outcomes that potential clients might want to consider.

Overall, the shop operates by appointment, from noon until 8 PM daily, and offers a variety of services—ranging from battery replacements to extensive restorations—often requiring substantial turnaround time. Prices are reportedly reasonable, but be sure to clarify service details beforehand to avoid any misunderstandings. With a mix of glowing reviews and some cautionary tales, Dennis’s shop may be ideal for those seeking quality work, yet it’s wise to proceed with a clear understanding of expectations.