Troy Jewelers

About Troy Jewelers

Located in Troy, MI, this shop offers a range of services, from jewelry resizing to watch repairs. Customers have praised the craftsmanship, with notable mentions of custom rings and attention to detail. However, pricing transparency seems to be an ongoing concern. One customer reported an original quote of $150 for resizing a ring that unexpectedly escalated to $350, raising questions about the consistency in quotes and communication regarding costs.

While some feel the jewelry can be overpriced—like $400 for 14k gold earrings—there are loyal patrons who appreciate the quality and the personalized service. Jacob and Tony are frequently highlighted for their customer interactions, with one customer even stating how they recommended against unnecessary expenses. This suggests that their advice is generally trustworthy, especially for those with varying levels of watch knowledge or jewelry needs.

If you’re in need of watch services or custom jewelry in Troy, be aware that while many have had positive experiences, ensure you clarify pricing and expectations upfront to avoid surprises. The shop’s commitment to customer service shines in their responsive dealings, even when faced with some dissatisfaction from patrons.