Howard's Fine Jewelry

About Howard's Fine Jewelry

In Sterling Heights, customers have mixed experiences at Howard’s Fine Jewelry. Some find stellar service, particularly from Ban, who is praised for her patience and attention to detail when helping with ring purchases. Many appreciate the opportunity for customization, along with competitive pricing that makes the jewelry shopping experience enjoyable.

However, not all feedback is positive. A troubling incident involved a customer whose brand new watch was damaged during a battery replacement, leaving them frustrated and disappointed. While the shop offered a refund for the battery service, the destruction of the watch overshadowed any goodwill.

Also concerning are reports of inconsistent pricing and a perceived lack of care for customer loyalty. One longtime patron expressed frustration after receiving a much higher quote for cleaning jewelry than initially promised. Despite attempts to resolve the issue, they left feeling undervalued and chose to take their business elsewhere.