Laser Jewelry

3308 Eastern Ave, Baltimore, MD 21224, USA

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What People Are Saying

I took my chain to be repaired at Laser Jewelry and besides the great job they did repairing it they polished it and made it look brand new
UPDATE: After posting my initial review (posted below), the business reached out and sincerely apologized for my experience
This place is amazing. They will recreate, reconstruct and revive your most dearest piece of jewelry

About Laser Jewelry

In Baltimore, Laser Jewelry is a mixed bag for watch and jewelry repairs. Many customers rave about the exceptional service and quick turnaround times, particularly for watch fixes and jewelry restorations. One patron praised their ability to bring a damaged chain back to life, showcasing impressive polishing skills that made the item appear brand new. Prices appear fair for the quality of work, with several reviewers commenting on the helpful and friendly staff.

However, not all experiences have been seamless. A customer encountered a frustrating situation with a necklace repair that failed multiple times, expressing disappointment over having to pay for repeated fixes. While the business attempted to rectify the situation with a heartfelt apology and a free repair, it underscores the importance of consistent quality and good communication. Another customer’s engraving request was mishandled, leading to dissatisfaction with the service.

Despite some setbacks, those who stick to watch repairs or simpler jobs find that Laser Jewelry often delivers solid results. Brands like Rolex and Seiko are serviced here, with expertise in battery replacements and movement repairs. If you’re in the area, this shop has the potential to meet your watch repair needs, but be prepared for the occasional hiccup.

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