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KAY Jewelers

KAY Jewelers

1340 Boston Rd Unit B, Springfield, MA 01119, USA

★ 5 / 5 276 reviews
band-resizingbattery-replacementcard-acceptedjewelry-storewalk-ins-welcome

Hours

friday11:00 AM – 7:00 PM
monday11:00 AM – 7:00 PM
saturday11:00 AM – 7:00 PM
sunday12:00 – 6:00 PM
thursday11:00 AM – 7:00 PM
tuesday11:00 AM – 7:00 PM
wednesday11:00 AM – 7:00 PM

Contact & Details

(413) 543-2675
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Location

What People Are Saying

It is not often you go somewhere and know people by name in today’s world
⭐⭐⭐⭐ I had an amazing experience at K Jewelry on Boston Road in Springfield thanks to Veronica Jordan
Went to Kay Jewelry to get wedding bands for myself and my husband Veronica helped us she was amazing

About KAY Jewelers

KAY Jewelers in Springfield offers watch repair and jewelry services with a personal touch that keeps customers coming back. Reviews consistently highlight the friendly, knowledgeable staff—particularly Veronica Jordan—who treat you like a regular even on your first visit. While the listing focuses on jewelry sales, KAY’s in-house repair capabilities typically include battery replacement, band resizing, and general watch maintenance. Open seven days a week (11 AM–7 PM weekdays and Saturday, 12–6 PM Sunday), it’s a convenient stop for quick fixes or more involved work. With a 5.0-star rating across 276 reviews, the shop has built a strong reputation for customer care and attention to detail.

This summary and the questions below were written by software from the shop's public reviews and business details. We have not visited this shop. How listings work · Report a problem

Frequently Asked Questions

Does KAY Jewelers in Springfield do watch battery replacements?
Yes, KAY Jewelers offers battery replacement as part of their watch repair services. Stop by at 1340 Boston Rd or call ahead to confirm turnaround time for your specific watch.
Are walk-ins welcome, or do I need an appointment?
KAY Jewelers welcomes walk-ins during regular business hours (11 AM–7 PM most days, 12–6 PM Sunday). For complex repairs, calling ahead is a good idea to check availability.
What watch repair services does KAY Jewelers offer?
KAY provides battery replacement, band resizing, and general watch maintenance and repair. For specialized work like movement overhauls or water-resistance testing, ask the team what they can accommodate.
Why do customers recommend KAY Jewelers in Springfield?
Customers consistently praise the friendly, personable service and staff who remember you by name. The team is genuinely helpful whether you're buying or having work done, making the experience feel less transactional.

Watch Care & Repair Kit

Handle the easy fixes yourself. As an Amazon Associate, we earn from qualifying purchases.

Watch Batteries Assorted button cells for the most common movements. Shop on Amazon → Repair Tool Kit Case opener, screwdrivers, and pins in one set. Shop on Amazon → Spring Bar Tool Swap straps and bracelets without scratching the lugs. Shop on Amazon → Replacement Straps Leather, silicone, and metal in standard sizes. Shop on Amazon → Case Back Opener Get into screw-down and snap backs cleanly. Shop on Amazon → Watch Box Store and protect a growing collection. Shop on Amazon →

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