JBJewelry

1307 Liberty St, Springfield, MA 01104, USA

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Location

What People Are Saying

Brought them bracelets for resizing that my boyfriend got me from somewhere else and they were honest about the job and said they would not touch it due to the quality of the bracelets
Brought a couple rings in to be sized and this shop had beat 3 other shops prices and times for the work to be done

About JBJewelry

Located in Springfield, JBJewelry has garnered mixed reviews from customers, which highlights the varying experiences one might have. Some patrons praise the shop for its honest approach, especially regarding delicate jobs like bracelet resizing, where they’ve refused work if the quality of the item could compromise the result. Many appreciate the fair pricing and quality of resizing services, often noting that the results are seamless and professional.

On the flip side, there are significant complaints regarding customer service and product quality. Some reviews express frustration over poor handling of jewelry repairs, with claims of items being damaged during the process. A few customers have described the attitudes of the staff, suggesting they may not always meet the level of professionalism expected in jewelry service.

For those looking to have their jewelry resized or repaired, JBJewelry does offer competitive pricing and quick turnaround times compared to other local shops. While they do handle various jewelry items, potential customers should weigh these mixed reviews carefully, especially concerning the quality and service they may experience.

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