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Rolex Boutique - Long's Jewelers

Rolex Boutique - Long's Jewelers

8 Newbury St, Boston, MA 02116, USA

★ 5 / 5 442 reviews
battery-replacementcrystal-replacementjewelry-storeluxury-watchesmovement-overhaulpolishingrolex-specialistwater-resistance-test

Hours

friday11:00 AM – 5:45 PM
monday11:00 AM – 5:45 PM
saturday11:00 AM – 5:45 PM
sunday12:00 – 4:45 PM
thursday11:00 AM – 5:45 PM
tuesday11:00 AM – 5:45 PM
wednesday11:00 AM – 5:45 PM

Contact & Details

(617) 426-7000
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Location

What People Are Saying

I’ve visited many Rolex boutiques around the world, but my best experience by far has been with Marc at this boutique
I made my very first watch purchase here and had an incredible experience
I had an excellent experience at the Rolex boutique, and I especially want to recognize Angel for his outstanding service

About Rolex Boutique - Long's Jewelers

Rolex Boutique - Long’s Jewelers on Newbury Street is Boston’s destination for Rolex watches and expert service. With a perfect 5.0 rating across 442 reviews, the shop has earned a reputation for exceptional customer experience—visitors consistently praise staff like Marc and Angel for their knowledge and attentiveness. Whether you’re making your first luxury watch purchase or servicing a cherished Rolex, you’ll find a team that treats every customer with care. The boutique handles the full range of Rolex maintenance, from battery replacements and crystal work to movement overhauls and water-resistance testing. Located in the heart of Boston’s upscale shopping district, Long’s offers the confidence of official Rolex expertise and a welcoming atmosphere that makes the buying or repair process straightforward and personal.

This summary and the questions below were written by software from the shop's public reviews and business details. We have not visited this shop. How listings work · Report a problem

Frequently Asked Questions

What services does Rolex Boutique - Long's Jewelers offer?
They handle battery replacements, crystal replacement, movement overhauls, water-resistance testing, polishing, and general Rolex maintenance and repair. Contact them at the Newbury Street location or visit their website for details on specific services.
Is Rolex Boutique - Long's Jewelers in Boston a good place to buy my first Rolex?
Yes. Reviews highlight that first-time buyers have had incredible experiences here, with staff taking time to guide you through the purchase and explain your new watch.
Do I need an appointment, or can I walk in?
The boutique is open Monday–Saturday 11:00 AM–5:45 PM and Sunday 12:00–4:45 PM. It's best to call ahead or check their website to confirm whether walk-ins are accommodated or if an appointment is preferred.
How long does a Rolex repair typically take?
Turnaround time depends on the service needed. Contact Long's Jewelers directly at their Newbury Street location or website for an estimate on your specific repair.
Does this shop offer a warranty on repairs?
Details on repair warranties aren't listed. Reach out to the boutique directly to ask about their warranty terms on service work.

Watch Care & Repair Kit

Handle the easy fixes yourself. As an Amazon Associate, we earn from qualifying purchases.

Watch Batteries Assorted button cells for the most common movements. Shop on Amazon → Repair Tool Kit Case opener, screwdrivers, and pins in one set. Shop on Amazon → Spring Bar Tool Swap straps and bracelets without scratching the lugs. Shop on Amazon → Replacement Straps Leather, silicone, and metal in standard sizes. Shop on Amazon → Case Back Opener Get into screw-down and snap backs cleanly. Shop on Amazon → Watch Box Store and protect a growing collection. Shop on Amazon →

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