Dakota Watch Company

N 1251 US-31, Greenwood, IN 46142, USA

Contact & Details

Location

What People Are Saying

This is a kiosk in the mall. We have purchased a pocket watch here, had a battery replaced and also had links removed from a Fossil watch -purchased elsewhere
Purchased a watch for my son for Christmas

About Dakota Watch Company

Located in Greenwood’s mall, Dakota Watch Company has a mixed reputation among its customers. Some reviews highlight a positive experience, like purchasing a pocket watch and having a battery replaced at reasonable prices, while others tell a very different story. It’s clear that the service can be hit or miss, with one reviewer describing an uninspired employee who feigned ignorance about watch bands, specifically for a Seiko 5, even when the parts were in plain view.

Many customers express frustration over slow turnaround times and poor communication. One customer faced multiple delays and a series of phone calls, only to find their watch hadn’t been repaired as promised. Inconsistent service seems to be a common theme, where some employees lack the necessary training or motivation to assist effectively, leaving a sour impression on patrons.

Despite its location and accessibility, it seems that Dakota Watch Company struggles with reliability and service quality. If you’re considering a repair or replacement here, be prepared for potential hassles and verify service expectations, particularly for brands like Fossil or Seiko. Users looking for quick fixes or professional assistance might need to manage their expectations before visiting.

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