American Black Forest Clocks

About American Black Forest Clocks

Nestled in St. Charles, American Black Forest Clocks offers a vintage approach to clock repair, with a focus on traditional craftsmanship. Keith, the owner, is well-regarded for his expertise in diagnosing and fixing issues that plague cherished timepieces, like mantle clocks. However, prospective customers should be prepared for longer wait times, as reviews mention repairs can take longer than expected—sometimes significantly so—so this shop may not be suited for those in a rush.

While some patrons appreciate the old-school charm and Keith’s straightforward approach, others have voiced frustrations about communication and turnaround times. Customers have reported difficulty getting in touch, with calls often going unanswered. There are also complaints of incomplete work, such as a hastily performed service on a cuckoo clock that needed more thorough attention.

On the plus side, many feel that when you do receive service, it is usually done at a fair price, making the shop a solid option for those willing to be patient. Specializing in various brands, including grandfathers and mantle clocks, the shop is open a limited schedule, which could be challenging for those with busy lives. If you’re in no rush and value honest repairs, this might be your destination.