Spritz Jewelry Co
205 W Park Ave, Champaign, IL 61820, USA
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What People Are Saying
About Spritz Jewelry Co
In the heart of Champaign, Spritz Jewelry Co offers a range of watch services, including battery replacements and movement repairs, but experiences vary widely. Many customers praise the friendly staff, particularly noting a positive experience when selecting a new leather band for a Citizen watch. The ability to have a clasp tightened for free earned them appreciation from some patrons, indicating a commitment to customer satisfaction.
However, not all reviews are as glowing. Some customers reported significant issues with repairs, including damage from inappropriate drilling techniques. One negative experience highlighted a broken movement holder and poor reassembly after a cleaning service, leading to considerable costs for the customer down the line. Complaints about communication and service procedures, particularly concerning gold evaluation, suggest a need for improvement in customer relations.
While some longtime supporters have fond memories of Spritz and appreciate its convenient downtown location, recent feedback reveals inconsistencies that may make potential customers cautious. Brands like Seiko and Rolex are serviced, but the varying quality of craftsmanship and customer service could lead to a mixed experience for new visitors.
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